Senior FAE (SW) - SanJose

Job Description:

  • Support customer through pre-sales and post-sales, give technical presentation regarding product features, strategy and roadmaps, assist in SW / HW debug & troubleshooting, bring up of customer platforms and optimizing drivers for best performance
  • Manage & diagnose customer issues, collect debug logs from customer setups, be able to replicate and analyze customer issues to propose solutions
  • Deliver our key value propositions to technical and managerial personnel at customers, provide design collateral/drivers, answer customer’s technical questions and provide timely and accurate information
  • As a member of the sales team, actively participate in the RFI, RFP and RFQ
  • Collect customer feedback and identify key technology and product features input to Marketing for design requirements, product enhancements, next generation products
  • Build and maintain a good relation with customers and prospects and local management of customers’ projects
  • You will work with Sales and internal technical teams to ensure timely customer project execution and issue resolution

Required Skills & Experience:

  • Computer Science or Electrical/Computer Engineering degree
  • At least 10 years of experience in WLAN and networking technologies with experience in customer facing roles
  • Hands on Experience in Software Application Development, C/C++, with strong knowledge of Linux or an OS on embedded platforms
  • Excellent communication skills, both verbal and written, including the ability to simply and clearly explain and demonstrate technology and develop compelling proposals
  • Sound knowledge and practical experience of WLAN (802.11n, 802.11ac)
  • Accepts responsibility, is self-motivated and accountable for contributing to revenue and profit targets
  • Results-oriented, excellent ability to utilize and manage the organization’s resources to achieve sales goals
  • Past record of success
Please forward your resume to hr@quantenna.com. Please include the job title “Senior FAE (SW)” in the subject.

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